Complaints
If something's gone wrong, tell us. We'll reply within 5 working days.
How it works
- Send us a message with your list reference, if you have one.
- One named person handles your complaint.
- Your cards stay safe with us until it's sorted.
About your data
We acknowledge data-protection complaints within 30 days. You can also contact the ICO.
Questions? We aim to reply within 1 working day.