Postage and insurance
On offers of £150 or more we send you a free tracked label. Under £150 you post at your own cost, with no refund.
Our label
| Accepted value | Label |
|---|---|
| £150 to £2,500 | Special Delivery, insured to its value |
| Over £2,500 | Split parcels, collection by insured courier, or we meet in person |
Posting
Post within 5 working days of getting your label. Only send the cards on your packing slip. How to pack your cards
Lost parcels
If Royal Mail confirms a parcel is lost, we pay you the agreed price, up to the label’s insurance. Keep your proof of posting.
Questions? We aim to reply within 1 working day.